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Shipping Policy

Shipping Costs & Tax

1. Free Standard Shipping on all items.

2. All taxes and fees are borne by us


Shipping Locations

1. Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam.

2. We do not deliver to FPO, APO Box addresses.


Shipping Methods

We ship via UPS,USPS,FedEx and other premium carriers to provide you with the fastest and most reliable service available.Each shipping method will be based according to the size and quantity of the items ordered.


Shipping and Delivery Estimates

We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

When you have completed the payment, your order will be billed within 24 hours. The items will usually be shipped out that day or next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 2 to 7 days, depending on your destination and the shipping carrier.

When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

Inflatableout takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from the Inflatableout shipping facility to homes or businesses. If the item is damaged in transit, please choose the corresponding item in “My Orders” to apply for a refund or a return within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide  with proof of the damage in detail as this will assist us in processing your order refund.


Orders Tracking

You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.



Note

1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.

Thank you for your support and understanding

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